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Find out from our shipping

General
We ship our packages with the DPD as Versandunternehmen.Viele years of experience in breeding, husbandry and propagation of plants, as well as ensure the same length of experience in the delivery of the plants for you the best possible service and quality.

Packaging
The pot the plant is wrapped in a plastic sheet and glued so that the Earth can not be knocked out and not dry out quickly. The plants are covered with paper, wedged with a wooden stick in the package and the package interior filled with paper, so movements are largely excluded during transport. The packets are then closed with straps .........

Delivery Times
As a small plant shipments (with 8-10 employees, we do all the work), we always strive to meet as soon as possible your plants needs. The delivery starts in April and ends in August. Here, the orders are processed according to their order. Due to relatively large number of pre-orders from last year can continue the execution of new orders mid April Ene be expected. Generally the delivery time is about 2 to 4 weeks is realistic, often we are also naturally go faster and also on your own. Through our efforts possible to perform complete deliveries may be entering any delays. Should not all orders can be processed, we will contact you and arrange another approach .......

Order Confirmations
An order confirmation we create in order from our online store and purchase orders by e-mail. For other types of orders can not be created order confirmation.

Shipping Notification
If you wish, you have an email address and you have told us this, we can notify you by email about sending the packet. Also offers a DPD Tracking Tool by the Internet can track the shipping status of your parcel. .......

Foreign deliveries
Of course, we also like to send our products to friends plants within Europe. It is within the European Union completely unproblematic, given that shipping costs remain within tolerable level. Unfortunately deliveries to Switzerland by almost outrageous shipping fees, we are not responsible, very expensive. For deliveries to other countries, in advance, the conditions to be agreed.

Terms of payment
Domestic: The shipping within Germany for new customers and cancel orders exclusively by direct debit, with advance via PayPal or by bank transfer to our account no 625241608 at Postbank Frankfurt BLZ 50,010,060th Our new online store, the shipping with, so that further consultation is not required. If a plant does not have stock, we will cover this amount in the package.
For known customers are shipping to invoice, because we assume that our customers will pay this immediately upon delivery
International: Shipments to foreign customers can be made only after payment via PayPal or by bank transfer to our bank account: Account No.: 625241608 assist in the Postbank Frankfurt BLZ 50,010,060th Our new online store, the shipping with, so that further consultation is not required. If a plant does not have stock, we will cover this amount in the package.
Customers in Switzerland please note that in addition to the shipping costs € 20.00 or customs fees must be calculated.

Shipping dates
We start shipping plants from April / May and send to late August. For orders outside of the shipping period, we reserve the plants happy for delivery as soon as possible. ..........

Returns
Important it is to make us realize that the costs could verechnet for cost price. Unfortunately, we have no influence on the amount of the postage costs and have already selected the most cost-effective for our conditions Shipping Company. Our new online store, the shipping cost is already automatically deported after Bestellumpfang. Should reduce the shipping fees, such as through lower weight ratios, then we put the Differensbetrag in advance payment in the package.
Customers in Switzerland please note that in addition to the shipping costs € 20.00 or customs fees must be calculated.

The following exemplary indicative prices relate to the level of 01.2013 and are valid for shipments within Germany:
Standard package of up to 5 Kg 6,90 €

Package with a plant in 5 liter buckets € 9.90